Over The Top! Spectacular! Kent Shaffer is by far the best of the best. He just started building our new home in Carmel Indiana six weeks ago, so I will update this review when it is completed, but I want to go ahead and submit an “interim review” now, since some folks may currently be looking for a good builder on the north side of Indianapolis. In a nutshell, from what I have heard from other reputable sources and have experienced myself so far, Kent is the most honest, meticulous and knowledgeable builder you will ever run across. He has over 35 years of first-hand experience in the custom home construction industry. By every metric, he is superior. He insists on personally being on every job site himself, instead of hiring a superintendent to manage his projects, to ensure the utmost in quality. This in itself guarantees great project management/oversight as well as reducing cost. All of his subs are exceptional as well, which is obviously of most importance when building a new home. Everyone that has ever dealt with Kent has the same opinion of him, which I find very rare … there is usually at least one person that won’t feel the same way about someone. Very unusual to have 100% agreement on someone. In addition, all of his subs praise him, his past customers are all extremely satisfied and his follow up after the home is completed, if needed, is second to none. I think the best measure of how good he really is stems from the fact that during the recent construction downturn, which began in 2004 or so, he remained very busy while so many other home builders were going out of business. Kent’s daughter, Kristen Hale, has recently joined her Dad in his construction business. She has worked several years in the real estate industry and is a recent graduate of Purdue University's renowned Construction Management Program. Her combined breadth of experience and training brings additional attributes to the construction process. Kent builds primarily on the north side of Indy (Zionsville/Carmel/Noblesville/Westfield/Fishers) but is willing to build most anywhere in the Indianapolis area. Kent is such a gem to deal with. You can tell that it is extremely important to him to exceed your expectations and build the best quality home that you could ever imagine. No exaggeration. :) Thomas L.